LibGuides Standards & How-to's
Your go-to place for creating Miami University LibGuides
In-Person Stats
Beginning August 21, 2017, in-person stats should be entered into the LibAnswers Public Services or Create and Innovate Analytics data sets.
Accounts
To request a LibChat account for new student workers or staff members, send the unique ID and first and last name to Jennifer Bazeley.
Ask Us!
Links
- Email ReferenceA guide to answering email reference questions in LibChat.
- Embed Chat in CanvasHow to embed the LibChat widget in Canvas.
- LibAnswers FAQsInformation about the internal (staff) and external FAQs created in LibAnswers.
- LibChat GuideA guide to using LibChat for chat reference.
Analytics
- Public Services AnalyticsInformation about entering in-person reference transactions beginning August 21, 2017.
- READ ScaleREAD scale definitions and examples.
LibChat Widgets
To get the code for embedding a chat widget:
- Go to the LibChat dashboard
- Click on the LibChat link in the orange menu bar
- Select Chat Widgets
- Click the </> symbol next to the widget you wish to use
- Copy the widget code from the pop-up box
- Paste code into LibGuide or other website
LibAnswers FAQs
All LibAnswers/LibChat account holders (except students) may add entries to this FAQ.
To request an addition to this FAQ, please send it to Jennifer Bazeley.